Frequently Asked Questions

Simply drop us a text on our Business WhatsApp at (HP: 9711 1498), or alternatively, sign in to your account to edit and manage appointments.

We do have a viewing area for you to observe your furry companion, but rest assured, with our professional and caring groomers, your furry companion are in good hands.

We will try our best to arrange the groomer of your choice based on availability but do call in or WhatsApp (HP: 9711 1498) us in advance.

Yes we do, we are currently partnering with PetsMov, they can be contacted at WhatsApp (HP 9322 8872.).Alternatively you may book Pet Transport Services via our website. Please note that the pickup timing is between 10am to 11am, and furry companion will be returned from 230pm onwards. 

Once your furry companion is current on vaccinations, you can schedule grooming appointments 48 hours after their last shot. For new clients, please bring your dog's vaccination records to ensure the safety of our groomers.